Giles Fraser
'All of which doesn’t make Eichmann any less disturbing. It makes him more so. For what Arendt’s Eichmann did was to demonstrate that ordinariness is no protection against doing great evil. Cesarani too, sees Eichmann as a sort of “everyman”. No, he wasn’t just a travel agent, indifferent to the destination of his passengers. He was personally responsible, a responsibility he blindly denied right to the end. Which is precisely why the moral message of his story remains profoundly unsettling: if ordinary people were capable of such great evil, then, given the right circumstances, so are the rest of us'.